Your privacy is important to us. It is Jumbo.live’s policy to respect your privacy regarding any information we may collect from you across this virtual event website, http://jumbo.live, and other sites we own and operate. We do not use the personal information collected through our event websites for marketing purposes.

1. Information We Collect

Log Data

When you visit our website, we automatically collect information sent by your web browser. This log data may include your IP address, browser type and version, the pages you visit, visit dates and times, time spent on pages, and other details. This information helps us improve our services and enhance your user experience.

Device Data

We collect data about the device you use to access our website, including the device type, operating system, unique device identifiers, settings, and geo-location data. The information collected depends on your device and software settings. We encourage you to review the privacy settings of your device and software providers to understand what information is shared with us.

Personal Information through Forms

Our event websites are designed to collect personal information only when it is explicitly provided by you, primarily through form submissions. This may occur when you register for an event, sign up for newsletters, or participate in our services. The types of personal information we may ask for include:

• Name
• Email Address
• Social Media Profiles
• Date of Birth
• Phone/Mobile Number
• Home/Mailing Address
• Work Address
• Payment Information

This direct collection through form submissions ensures that we gather personal information with your explicit consent and awareness, enhancing the trust and security of our data collection practices.

2. Legal Bases for Processing

We process your personal information lawfully, fairly, and transparently. We only collect and use your information where we have a legal basis to do so. These bases include:

• Necessity for the performance of a contract or to take preparatory steps at your request;
• Satisfying legitimate interests, such as for research and development, and protecting our legal rights, provided these interests do not override your rights;
• Receiving your consent for specific purposes; and
• Compliance with legal obligations.

You can withdraw your consent at any time, recognizing that this won’t affect any processing already done. We commit to not retaining personal information longer than necessary, employing commercially acceptable measures to protect it from unauthorized access, loss, theft, or modification. While we strive for complete security, we acknowledge that no electronic storage or transmission method is infallible.

In certain cases, we may need to retain your information to comply with legal obligations or protect vital interests.

3. Collection and Use of Information

We may collect, hold, use and disclose information for the following purposes, ensuring personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customize or personalize your experience of our website;
• to enable you to access and use our website, associated applications, and associated social media platforms;
• to contact and communicate with you in the context of the essential event notifications we provide; and
• to comply with our legal obligations and resolve any disputes that we may have.

4. Disclosure of Personal Information to Third Parties

We are committed to the protection of your personal information and to transparency in our practices. As such, we limit the disclosure of personal information to third parties to only those instances that are necessary for providing our services or as required by law. Specifically, we may share personal information with:

• Third-party service providers: Exclusively to enable them to offer their services, which may include IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, maintenance or problem-solving providers, professional advisors, and payment systems operators. Our agreements with these providers ensure they process personal information based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
• Employees, contractors, and related entities: Only as necessary to fulfill the purposes for which the information was collected or as needed for the provision of our services.
• Consent-based sharing: We will not share or sell your personal information with third-party marketing or advertising providers without obtaining your explicit consent. When consent is given, you will have the ability to withdraw it at any time, and we will provide clear information on how to do so.

5. International Transfers of Personal Information

Our operations may involve transferring your personal information to locations outside of your country or region, including but not limited to countries outside the European Economic Area (EEA). We take great care to ensure that:

• Safeguards: All international transfers of personal information will be conducted in a manner that is secure and in accordance with applicable privacy laws. For transfers from the EEA to countries not considered by the European Commission to provide an adequate level of data protection, we will put in place additional safeguards approved by the European Commission, such as standard contractual clauses.
• Informed Consent: By using our services and providing us with your personal information, you consent to these international transfers, understanding the protections we have in place to safeguard your personal information.
• Rights and Recourse: We acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws as those in our jurisdiction. We commit to ensuring that any transfer of personal information is subject to appropriate safeguards that aim to maintain the protection of your information. Should a third party engage in any act or practice that contravenes the data privacy laws of our jurisdiction, we will take steps to prevent or stop such actions, ensuring that you have avenues for redress under our jurisdiction’s privacy laws.

6. Your Rights and Controlling Your Personal Information

Choice and Consent: By engaging with our services and providing us with your personal information, you consent to our processing of your personal information in accordance with this policy. If you are under 16 years of age, you confirm that you have your parent or legal guardian’s permission to access our services, and they have consented to your provision of personal information to us. You have the right not to provide personal information; however, this may impact your ability to use certain aspects of our website or services.

Information from Third Parties: We handle any personal information received from third parties in line with this privacy policy. If you’re providing someone else’s information, you confirm that you have their consent to do so.

Restrict and Opt-Out: You have the right to restrict our use of your personal information or withdraw consent at any time. Specifically, if you no longer wish to receive direct marketing from us, you can contact us to opt out. We will explain the implications of such a decision for your use of our website and services.

Access and Data Portability: You can request access to the personal information we hold about you and ask for it to be provided in a structured, commonly used, and machine-readable format. You also have the right to request the transfer of your personal information to another entity, or its deletion from our records, at any time.

Correction: Should you find any personal information we hold about you to be inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us. We commit to correcting any inaccuracies in your personal information promptly.

Notification of Data Breaches: We adhere to relevant laws concerning data breaches and will notify affected individuals and appropriate authorities when legally required.

Complaints: If you believe we have breached data protection laws, you can lodge a complaint with us. Please provide detailed information about the issue, and we will investigate and respond outlining the results of our investigation and steps for resolution. You also retain the right to complain to a regulatory authority.

Unsubscribe and Opt-Out: To unsubscribe from our communications or notification messages, contact us directly or use the opt-out mechanisms provided in our communications.

7. Cookies and Tracking Technologies

We use “cookies” and other tracking technologies to collect information about your activity and preferences across our site. These technologies help us to understand how you use our site, enabling us to offer you a personalized experience by serving content tailored to your preferences. We commit to using these cookies and tracking technologies responsibly and transparently, focusing on enhancing your user experience while respecting your privacy.

8. Limits of Our Policy

Our website may contain links to external sites not operated by us. We encourage you to review the privacy policies of these external sites, as we have no control over their content and cannot assume responsibility for their privacy practices. This section serves to remind our users that they should remain vigilant and informed about their privacy when navigating to other websites.

9. Changes to This Policy

We reserve the right to modify our privacy policy to reflect updates in legal requirements, industry practices, or our data handling procedures. We will inform our users of any significant changes through our website and take reasonable steps to ensure you are aware of these updates. Your continued engagement with our site following any changes signifies your consent to the updated practices. Should a significant modification affect how we process your personal information, we will seek your consent again, ensuring that your rights and preferences are respected.

Jumbo.live Data Controller
Justin Ruckman
jruck@jumbo.live

This policy is effective as of September 12, 2023.